Apple Authorized Service Technicians may be able to perform Face ID repairs on iPhone XS and newer phones without needing to replace the entire device.
According to a memo discovered by MacRumors, Apple said authorized technicians will soon have access to a new TrueDepth Camera spare part containing all Face ID and front camera modules, which will finally allow them to be able to repair the device in its entirety. Until now, when Face ID encountered a problem, technicians had no choice but to replace the iPhone entirely.
Be careful though, Apple warns that by taking your iPhone to an unauthorized service provider to fix Face ID issues, you risk “ prevent safety mechanisms from operating properly and causing hazardous exposure and injury to eyes or skin “. Moreover, since December, iOS 15 now displays the history of repairs performed on your iPhone.
Also to be read : Will iPhone sales drop because of Apple’s Self Service Repair program?
Which iPhone models are affected by this change?
According to Apple, authorized repairers will be able to replace Face ID sensors on iPhone XS and newer models. Strangely, Face ID was first introduced on the iPhone X in 2017, but it appears to be excluded from the list of eligible devices. So it looks like Apple will continue to replace the entire device for its older iPhones with Face ID.
Apple notes that this initiative will help reduce the number of whole-unit repairs performed as part of its commitment to reduce the carbon footprint of its products. Face ID repairs will certainly cost less than replacing an entire device, but the report doesn’t elaborate on pricing. However, as usual with Apple, it would not be surprising if the repair was expensive given the complexity of the sensors located in the notch.
In a similar vein, Apple last year announced a new self-service repair program for the iPhone 12 and iPhone 13, which will allow customers who feel comfortable performing their own repairs on the go. using genuine Apple parts and tools. Apple also plans to add its M1 Macs to the program later this year.