Apple Stores can update AirPods 2 firmware

Updating AirPods 2 in Apple Store is now possible for employees. Their dedicated tool supports this model of headphones. There was already talk of AirPods Pro support, and has been since the end of 2021.

AirPods 2 headphones

Possible update of AirPods 2 in Apple Store

In an internal memo, relayed by MacRumors, Apple lets its employees know that they can now use the tool to update the AirPods 2. However, support for the AirPods 3 is still not offered, just like that of the AirPods Max.

This tool allows technicians with access to the Apple Service Toolkit 2 to install the latest firmware on a customer’s AirPods in certain cases, such as if the customer’s left or right AirPod could not be updated. day or if the customer uses an Android smartphone.

Obviously, it would be interesting if Apple offered a simple way to update the AirPods. It’s easy for iOS, macOS, tvOS or even watchOS, but for AirPods, it’s random. When a firmware update is available, it downloads and installs whenever it sees fit, and the user is not notified.

Although Apple does not offer a tool for the general public, there is a method to try to force an update to be downloaded. Here’s what to do:

  • Make sure the AirPods are within Bluetooth range of their iOS, iPadOS, or macOS device
  • Listen to music or other audio with AirPods for at least 30 seconds
  • Put the AirPods back in the charging case and close the lid
  • Connect the charging case to a power source via Lightning
  • Wait 30 minutes and above all do not open the case during this period otherwise you will have to start from the beginning

The method is similar for AirPods Max:

  • Make sure the AirPods Max are within Bluetooth range of their iOS, iPadOS, or macOS device
  • Check that the battery life of his AirPods Max is above 20%.
  • Listen to music or other audio with AirPods Max for at least 30 seconds
  • Slip the AirPods Max into the Smart Case and wait 30 minutes
  • Or, if you don’t have the Smart Case with you, don’t touch your AirPods Max for 30 minutes

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